Criminals electrical malfunctions and other false alarms
unfortunately don't occur at times convenient to you,
usually just the opposite. 24hr monitoring can be a
simple and cost effective solution providing you with
the reassurance that when your alarm goes off for what
ever reason, there is someone listening.
part of any security system we install, ICEL Pvt. Ltd.
can provide a comprehensive 24hrs a day, 365 days a
year monitoring service. Should an alarm be triggered
an operator will confirm its authenticity before calling
the relevant emergency service. The remote monitoring
service is constantly seek to minimise false alarms,
ensuring that emergency services are able to respond
quickly when there is a real incident.
are a time when alarms are . At this time there are
a significant amount of alarms that are incorrectly
operated by the user, automatically filters out unwanted
false alarms, saving valuable time and money for the
midday we reach the peak period for crimes such as break-ins
and armed robberies. Panic buttons in banks, building
societies and jewellers; medical alert systems in homes;
and industrial systems on deep-freezers, boilers, etc;
can also trigger a range of responses on the part of
the highly trained SMS operators.
evening rush hour again sees an increase in activity
as alarms are switched on as premises are secured. Due
to our complex alarm handling software SMS can action
non reporting events such as a failure to close by a
we move into late evening people are coming home to
find that the washing machine has flooded or a pipe
has burst. In such situations, SMS message handling
services for out of hour's engineers enables many small
companies to respond to requests for help - and save
them the costs of employing the necessary administrative
your monitoring needs, SMS has the ability to tailor
its services to meet your requirements.
CCTV is installed covertly or openly, modern digital
communication technology enables SMS to monitor the
situation anywhere in the world. Using telemetry, control
can be maintained over cameras, lights, gates indeed
any building management function.
monitoring falls into two categories, reactive or proactive
and both require a different level of service.
CCTV monitoring involves alarm detection on site which
initiates a picture transmission to the monitoring centre.
Depending on the requirements and the situation the
alarm is dispatched to a response agency.
monitoring is real time, for example city centre or
high street locations. In this instance the operator
is constantly reviewing the location and informing security
or the emergency services to dangerous situations.
both types of monitoring there is recorded evidence
of what was seen and often this is used to assist the
police in their enquiries. Historical evidence is used
to supplement non related incidents, enabling the police
to build a case.
in the public sector is governed by the data protection
act and the human rights act, it is there to protect
the interests of the public not to spy on them.
is also used to supplement burglar alarm systems to
provide confirmation that there is someone on site and
that the alarm received is not false.