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Remote Monitoring System

Alarm Monitoring

Burglars, Criminals electrical malfunctions and other false alarms unfortunately don't occur at times convenient to you, usually just the opposite. 24hr monitoring can be a simple and cost effective solution providing you with the reassurance that when your alarm goes off for what ever reason, there is someone listening.

As part of any security system we install, ICEL Pvt. Ltd. can provide a comprehensive 24hrs a day, 365 days a year monitoring service. Should an alarm be triggered an operator will confirm its authenticity before calling the relevant emergency service. The remote monitoring service is constantly seek to minimise false alarms, ensuring that emergency services are able to respond quickly when there is a real incident.
Mornings are a time when alarms are . At this time there are a significant amount of alarms that are incorrectly operated by the user, automatically filters out unwanted false alarms, saving valuable time and money for the emergency services.
Around midday we reach the peak period for crimes such as break-ins and armed robberies. Panic buttons in banks, building societies and jewellers; medical alert systems in homes; and industrial systems on deep-freezers, boilers, etc; can also trigger a range of responses on the part of the highly trained SMS operators.
The evening rush hour again sees an increase in activity as alarms are switched on as premises are secured. Due to our complex alarm handling software SMS can action non reporting events such as a failure to close by a given time.
As we move into late evening people are coming home to find that the washing machine has flooded or a pipe has burst. In such situations, SMS message handling services for out of hour's engineers enables many small companies to respond to requests for help - and save them the costs of employing the necessary administrative staff.
Whatever your monitoring needs, SMS has the ability to tailor its services to meet your requirements.

Remote CCTV surveillence

Whether CCTV is installed covertly or openly, modern digital communication technology enables SMS to monitor the situation anywhere in the world. Using telemetry, control can be maintained over cameras, lights, gates indeed any building management function.
CCTV monitoring falls into two categories, reactive or proactive and both require a different level of service.
Reactive CCTV monitoring involves alarm detection on site which initiates a picture transmission to the monitoring centre. Depending on the requirements and the situation the alarm is dispatched to a response agency.
Proactive monitoring is real time, for example city centre or high street locations. In this instance the operator is constantly reviewing the location and informing security or the emergency services to dangerous situations.
In both types of monitoring there is recorded evidence of what was seen and often this is used to assist the police in their enquiries. Historical evidence is used to supplement non related incidents, enabling the police to build a case.
CCTV in the public sector is governed by the data protection act and the human rights act, it is there to protect the interests of the public not to spy on them.
CCTV is also used to supplement burglar alarm systems to provide confirmation that there is someone on site and that the alarm received is not false.

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